Chat

Chat

New Feature

Web, iPad, iOS, Android

2020

Chat is a feature that I designed and was built along with three other engineers.

Mighty Networks is an online platform for creators and brands to build communities. When I joined, it was severely lacking in content and the only way to interact with an audience was to make posts to a feed or scheduled Zoom events.


Mighty Networks has responsive apps for Web, iOS, iPadOS, and Android.

Problem Summary

Mighty Networks had ambitions to scale to keep up with and possibly leapfrog the competition. But first, we had to fix what existed. The chat feature was inconsistent across all apps, had an extremely low-quality implementation riddled with bugs, and was not ready to scale.


Chat desperately needed the love that only a designer could give it.

Chat Before & After

Chat Details Before & After

Old Chat Menu

New Chat Menu

Old Chat Drawer

New Chat Drawer

Old Chat Expanded

New Chat Expanded

Future Ambitions

Chat in it's current iteration was not scalable. I worked closely with the designer working on a redesign project to make sure the new chat was modular enough for dense areas (above).

Conclusion

The updated Chat screens were a huge success and received a lot of praise from hosts.